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E-AD: Tier-2 Connection from Application Designer Results in "PeopleTools has stopped working" Windows Error - pscompat64.dll (Doc ID 2549255.1)

Last updated on APRIL 05, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.


When attempting to connect to a database using Application Designer in 2-Tier mode, the following error occurs:

Primary Error:
Windows error that PeopleTools has stopped working.

Error found in the WER9A88.tmp.WERInternalMetadata.xml file generated by Windows:


The issue can be reproduced at will with the following steps:
1. Launch PT 8.57.04 Application Designer
2. Attempt to log in.
3. Windows error occurs.


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