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E-FLUID: CS 9.2 FLUID VIEW UNOFFICIAL TRANSCRIPT GIVES INTERMITTENT ERRORS DUE TO PT_PAGESCRIPT HTML OBJECT (Doc ID 2549330.1)

Last updated on DECEMBER 09, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

PeopleTools upgrade from 8.55.15 to 8.56.14
CS 9.2 version, Student Records Self Service

ACTUAL BEHAVIOR
---------------
In fluid, when trying to view an unofficial transcript, a customer sqr is kicked off and the system intermittently hangs


STEPS TO REPLICATE ISSUE
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as student
2. Manage Classes, View Unofficial Transcript
3. Note that the system intermittently hangs after clicking the refresh button

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view transcripts

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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