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E-ES: Users kicked out of the application after searching suppliers and then filtering results by Address. Data issue -- a document without last updated datetime has been updated in ElasticSearch. (Doc ID 2549339.1)

Last updated on DECEMBER 16, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

A customer on PeopleTools 8.56.12 was reporting users being kicked out of the application after searching suppliers and then filtering results by Address.  Data issue -- a document without last updated datetime has been updated in ElasticSearch.

This was occurring in Main Menu -> Suppliers ->  Supplier Information -> Add/Update --> Supplier.  The user would enter a the keyword search criteria and click "Search".  When the results were returned, they attempted to filter the results by Address.  The user was then kicked-out of the application after about 3-5 seconds with the following  message:

  

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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