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E-FLUID: EOFD_DEFAULT_DSCN Is Not Available For Related Content Or Related Action When URL is Tile (Doc ID 2549367.1)

Last updated on DECEMBER 09, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

PT 8.56

Fluid Discussion Service (EOFD_DEFAULT_DSCN) is not available for Related Content or Related Action when URL is Tile. 

When attempting to test the Fluid Discussion Service and would like to add it as Related Content to the Accounts Payable Regular Entry component; however, it isn't in the drop down list for Related Content or Related Action.

Following the instructions in this document.

https://support.oracle.com/epmos/main/downloadattachmentprocessor?attachid=2266493.1:ATTACHMENT_1&action=inline

ERROR
-----------------------
Search string not found (126,40)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login and navigate to PeopleTools>Portal>Related Content Service>Manage Related Content Service.
2. Search on reg
3. Edit  "Accounts Payable > Vouchers > Add/Update > Regular Entry"
4. Service Type = "Service"
5. Click Select and get error
EOFD_DEFAULT_DSCN is not in the list.

The service will display in the list if it is changed from "Tile" to "Component".

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add related display unless the service is changed to "component" and not "Tile"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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