My Oracle Support Banner

E:DPK - PT8.57.04 PUPPET INSTALL FAILS ON AIX WITH ERROR : COULD NOT LOAD OPENSSL; CANNOT INSTALL (Doc ID 2549375.1)

Last updated on DECEMBER 05, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

On : 8.57 version, Install and Packaging

Installing PT 8.57.04 on AIX fails during puppet deployment fails,

ERROR
-----------
Could not load openssl; cannot install
--- Logging error ---
Traceback (most recent call last):
  File "/opt/app/psoft/installers/85704/setup/python/lib/python3.6/logging/__init__.py", line 992, in emit
  msg = self.format(record)
  File "/opt/app/psoft/installers/85704/setup/python/lib/python3.6/logging/__init__.py", line 838, in format
  return fmt.format(record)
  File "/opt/app/psoft/installers/85704/setup/python/lib/python3.6/logging/__init__.py", line 575, in format
  record.message = record.getMessage()
  File "/opt/app/psoft/installers/85704/setup/python/lib/python3.6/logging/__init__.py", line 338, in getMessage
  msg = msg % self.args
TypeError: not all arguments converted during string formatting
Call stack:
  File "psft_dpk_setup.py", line 277, in
  main(sys.argv[1:])
  File "psft_dpk_setup.py", line 258, in main
  psft_environment_manager.setup()
  File "/cbrtpadws03/opt/app/psoft/installers/85704/setup/scripts/psft_environment_manager.py", line 203, in setup
  self.__prereq()
  File "/cbrtpadws03/opt/app/psoft/installers/85704/setup/scripts/psft_environment_manager.py", line 936, in __prereq
  psft_environment.prereq()
  File "/opt/app/psoft/installers/85704/setup/scripts/platform/psft_environment.py", line 618, in prereq
  self.check_and_install_puppet()
  File "/opt/app/psoft/installers/85704/setup/scripts/platform/psft_environment.py", line 167, in check_and_install_puppet
  self.install_puppet()
  File "/opt/app/psoft/installers/85704/setup/scripts/platform/psft_aix_environment.py", line 499, in install_puppet
  rc_puppet = self.install_ruby_gem(ruby_executable, install_rb_puppet)
  File "/opt/app/psoft/installers/85704/setup/scripts/platform/psft_aix_environment.py", line 264, in install_ruby_gem
  logger.debug(" install_ruby_gem : ERROR : installation of ruby gem " + ruby_gem + ", FAI



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.