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ESOCIAL - S-2205 - XML Returns With Error: "Worker Name different from the value found in the RFB System". (Doc ID 2550184.1)

Last updated on OCTOBER 07, 2019

Applies to:

PeopleSoft Enterprise HCM Global Payroll Brazil - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

S-2205 event returned with the following error from the eSocial:
"Worker Name different from the value found in the RFB System".

This occurred because the employee's name has been changed with effective date of 05/28/2019 and a dependent has been included for the same employee with effective date of 07/19/2018 (which must be the date that she married).
Two XMLs have been generated: one for the name's change and another for the inclusion of the dependent.
But the second one returned with the error, because the employee's name in the XML was the previous name, based on the effective date.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1 - Employee's name has been changed on 05/28/2019.
2 - A new dependent has been added with Added the dependent with effective date 07/19/2018.
2. 2 S-2205 events are pendent in the Events Monitor page.
3. Run the XMLs for the S-2205 events.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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