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EAP Chartfield Fields On Payment Request Not Pulling Any Values From Prompt Table (Doc ID 2550689.1)

Last updated on JUNE 04, 2019

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, General

Chartfield Fields on Payment Request Not Pulling any Values from Prompt Table

On Accounting Details page of Payment Request Center, the chartfields such as account, department, etc. is displaying error message "There are no prompt values currently available for this field."

ERROR
-----------------------
"There are no prompt values currently available for this field.
The prompt table for this field is currently not specified. Use any value you wish.".


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click on Payment Request Center
2. Click the + sign to add a payment request
3. Click Attachments to add an attachment
4. Enter data and click next
5. Chose supplier and click next
6. Click add lines
7. Enter data and click accounting details.
8. Click on account prompt
  - Error message encountered: "There are no prompt values currently available for this field."
  "The prompt table for this field is currently not specified. Use any value you wish.".


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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