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Display Of Print Button Is Not Based On The Class Status - History Tab (Doc ID 2550871.1)

Last updated on NOVEMBER 06, 2019

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Self Service

Display of print button is not based on the class status, it is getting displayed for all the class statuses.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to ELM, then click on the tile ‘Learning’
2. From the view all learning tile click on ‘View All’
3. Click on the ‘History’ tab and have a look at the Class status and print button, the button is getting displayed for all the classes regardless of the completion status which is not correct
4. Click on the list button and have a look at the Class status and print button, the button is getting displayed for all the classes regardless of the completion status which is not correct
5. Click on the print button, which is showing a blank PDF.

Cause

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In this Document
Symptoms
Cause
Solution
References


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