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E-SQR: Error! Failed To Print After Upgrade to 8.55.28 When Run to PRINTER Output Destination (Doc ID 2550903.1)

Last updated on JANUARY 03, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.57 [Release 8.4]
Information in this document applies to any platform.

Symptoms

On : PeopleTools 8.55.28, 8.56.16, and 8.57.06 version, SQR

Description:
---------------
SQR reports run to error when sent to printer output destination after upgrading to PT 8.55.28 with the following error...
 
Error! Failed To Print

 

Will see similar to the following at the bottom of the ".log" file (example shown is from a UNIX run):

...

Error! Failed To Print
Print Command Issued: lp -c -d PRINTERQUE "/opt/pshrimp/pt855/prd/appserv/prcs/hrs/log_output/SQR_PAY003_4113785/PRINTERQUE"

NOTE: Sometimes output will actually print to the printer even with the error and error status.
 
Replication
---------------
The issue can be reproduced with the following steps:
1. Submit any SQR report to run to PRINTER output destination
2. Observe error in the SQR ".log" file
 
NOTE:
Other output destinations working normally.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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