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Performance issue in IB POST_HIRE_REQUEST due to PTCS_SERVICECFG (Doc ID 2551179.1)

Last updated on DECEMBER 01, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Other

Issue
---------------
Service operation POST_HIRE_REQUEST takes lot of time to go to done status.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. When the applicant is hired, the HR system sends the POST_HIRE_REQUEST message to the recruiting system.



Cause

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In this Document
Symptoms
Cause
Solution
References


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