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ELA: PeopleCode ScrollSelect Processing Error in Maintain Lease After Adding Fax Numbers to Supplier Contact Information (Doc ID 2551983.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise FIN Lease Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
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A SQL Error is returned when navigating to maintain lease page after adding additional contact information on Supplier Page. This occurs when 'Fax' information in more than one effective dated row  is added in the Supplier Contact Information.

ERROR

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Error in PeopleCode ScrollSelect Processing (2,213)

EXPECTED BEHAVIOR
-----------------------
Expect to be able to add additional contact information, specifically multiple FAX numbers along with a Business Phone number, and navigate to lease without abending.  

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a new lease and activate it.
2. Modify vendor information to include more than one fax number and a business phone number.
3. Search for lease on Maintain Lease component and open it.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot maintain lease after adding additional FAX numbers and a business phone number for supplier.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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