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EAM: Physical Inventory Process - Asset Custodian DEPTID Not Updated Correctly (Doc ID 2552010.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise FIN Asset Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
---------------
When Custodian Department is changed during Physical Inventory, the ps_asset_custodian.deptid field is not updated.

EXPECTED BEHAVIOR
-----------------------
The expectation is that a change to the Custodian Department will be reflected in the ps_asset_custodian.deptid field.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create new inventory.
2. Scan the assets and key in changes to Department and Custodian Department.
3. Generate Results.
4. Review the results.
5. Generate Transactions.
6. Load transactions.
7. Review changes

Replication Steps Attached.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change the Custodian Department during physical inventory.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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