My Oracle Support Banner

EBill 9.2: Emailing Invoice With Attachment Gives An Error, "An invalid parameter has been passed to the file attachment function. (2,788) BI_SS_WRK.INVOICE_PB.SavePreChange ". (Doc ID 2552463.1)

Last updated on DECEMBER 14, 2019

Applies to:

PeopleSoft Enterprise SCM eBill Payment - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 PUM 30 version, Ebill

When attempting to email invoice copy from Ebill - invoice page the following error occurs.

ERROR
-----------------------
An invalid parameter has been passed to the file attachment function. (2,788) BI_SS_WRK.INVOICE_PB.SavePreChange PCPC:9079 Statement:156

An invalid parameter has been passed to one of the following functions: AddAttachment(), ViewAttachment(), or DeleteAttachment().


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to customer portal.
2. Goto Ebill payment - invoices - search for bill and select bill with a file attached.
3: Click on email copy invoice and send. Error pops up.

BUSINESS IMPACT
----------------------------
User cannot email copy of bill using Ebill payment.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.