EAR 92.: "Last Page" Scroll Button Is Not Showing The Last 100 Items In The Grids With Grid Personalization.
(Doc ID 2552474.1)
Last updated on OCTOBER 09, 2023
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On : 9.2 version, Accounts and Balances
When attempting to view item details in the item list page,
the following error occurs.
ERROR
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The personalization grid sort by Due date doesn't show the correct values when 'Last' button is clicked
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Accounts Receivable > Customer Accounts > Item Information > Item list
2. Add Due date by clicking on the perssonalization button to the grid
3. Sort bu Due date
4. Click on the "Last" icon to get the last rows
5. Notice that it is not showing the correct item information
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the grid properly and get the sorted data accordingly.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |