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PTF Script Stuck At Modal Window And Not Able Add Additional Approver (Doc ID 2553464.1)

Last updated on OCTOBER 30, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.51 and later
Information in this document applies to any platform.

Symptoms

PeopleTools 8.56.07, PTF

 

During PTF playback when trying to add additional approver for an expense report, but not able to do it. Script is getting stuck at a modal page where we are supposed to pass additional approver id.


We are not even able to recognize the modal window fields by the help of field recognizer tool (Little hand and question simbol) of PTF


we have Configured the Web Profile by selecting the below ones
 
Trace Monitoring Server
Show Connection & Sys Info
Show Trace Link at Sigon
Generate HTML for Testing
Write Dump File

Cause

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In this Document
Symptoms
Cause
Solution
References


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