PTADSAEPRCS - Step Failed At Comparing ADS MO Project From File When Applying PUM Image - "Custommerge error 1 in ServiceDefinition"
(Doc ID 2554051.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On : 8.57 version, Upgrade
When applying a Change Package create from HCM PUM 29 to target environment COPYOFPROD, the following failure occurred at step "Comparing ADS MO Project From File" in the PTADSAEPRCS.log
ERROR
PeopleTools 8.56.13 - Application Engine
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All Rights Reserved
PeopleTools SQL Trace value: 2063 (0x80f): C:\temp\trace
Begin Application Engine Process (257,401)
Compare project from repository/area/project: FOLDER/Area/PROJECTNAME (257,400)
Message Set Number: 257
Message Number: 400
Message Reason: Compare project from repository/area/project: FOLDER/Area/PROJECTNAME (257,400)
............
............
............
custommerge error 1 in ServiceDefinition (0,0)
Message Set Number: 0
Message Number: 0
Message Reason: custommerge error 1 in ServiceDefinition (0,0) (0,0)
Compare From File failed (257,172)
Message Set Number: 257
Message Number: 172
Message Reason: Compare From File failed (257,172)
End Application Engine Process (257,402)
Application Engine program PTADSAEPRCS ended normally
STEPS
The issue can be reproduced at will with the following steps:
1. Setup HCM PUM Image
2. Create the Change Package
3. Apply the Change Package and run the step "Comparing ADS MO Project From File" in Change Assistant
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot implement relevant PUM updates to the target environment
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |