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E-Fluid: Seeing "Error Getting Content" on content provider pages stored within Portal (Doc ID 2554283.1)

Last updated on MAY 18, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

After upgrading PT8.56 any page from the content provider found within iHub returns the following error :
"Error getting content"

The following is also seen in the PIA_Servlet.log files:

isLastSiteValid PSTrustAuthUtil.isLastSiteValid() failed for reason 'knockKnockURL is not authorized by the WebProfile's list of Authorized Sites', 


ERROR
-----------------------
Error getting content

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to iHub
2. View content from the content provider
3. The following error is seen:
Error getting content

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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