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E-PG: Pivot Grids And Charts Are Hanging In IE (Doc ID 2555231.1)

Last updated on DECEMBER 22, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

Pivot grid window is not responding.

When leaving the pivot grid window opened for a few minutes without using it in IE, it is freezing.
It works well in Chrome.

Steps
--------------
In order to replicate the issue, follow the below steps:
1. Login into PIA from IE.
2. Navigate to application page and open a Pivot Grid.
3. Switch to any other program or window, and wait for 5-10 mins.
4. Now come back to PeopleSoft window, page will be hanged, showing loading mouse.
5. and we cannot perform any action.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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