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Error When Clicking On The More Button In The Administer Approvals Page (Doc ID 2555599.1)

Last updated on NOVEMBER 27, 2019

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Error when clicking on the 'More' button in the Administer Approvals page


ERROR
-----------------------
custom javascript error Cannot read property 'childNodes' of undefined


STEPS
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The issue can be reproduced at will with the following steps:
1. Log into PeopleSoft
2. On Manager Self Service home page below, click Approvals tile
3. Pending Approvals page
4. Click Action List on the top (three dots)
5. Select Custom Process ID created . You can see there are three buttons on the top right corner of the page.
6. Now, click the More button, got the below message.
custom javascript error Cannot read property 'childNodes' of undefined
7. Click OK, it returned to the previous page.

Cause

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In this Document
Symptoms
Cause
Solution


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