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E-CLOUD: ECL_TASK_EXE process Goes To No-Success while trying to list Object Store Items in Cloud Manager (Doc ID 2555747.1)

Last updated on DECEMBER 16, 2019

Applies to:

PeopleSoft Cloud Manager - Version 08 and later
Information in this document applies to any platform.

Symptoms

On : 09 version,

While trying to list Object Store Items on Lift and Shift Page of Cloud Manager, ECL_TASK_EXE process errors out as follows

ERROR
-----------------------

[Thread-4] ERROR com.peoplesoft.pa.cl.lcm.oci.OCIPsftLiftShiftActionsImpl [] - Error: 
org.json.JSONException: A JSONArray text must start with '[' at 1 [character 2 line 1]
at org.json.JSONTokener.syntaxError(JSONTokener.java:433) ~[json.jar:?]
at org.json.JSONArray.<init>(JSONArray.java:105) ~[json.jar:?]
at org.json.JSONArray.<init>(JSONArray.java:144) ~[json.jar:?]
at com.peoplesoft.pa.cl.lcm.oci.OCIPsftLiftShiftActionsImpl.execute(OCIPsftLiftShiftActionsImpl.java:122) [com.peoplesoft.pa.cl.jar:C490-GLD]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_191]
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_191]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_191]
at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_191]
at com.peoplesoft.pa.cl.orchestrator.scheduler.DefaultTaskExecutionManager.executeDriver(DefaultTaskExecutionManager.java:79) [com.peoplesoft.pa.cl.jar:C490-GLD]


STEPS
-----------------------

The issue can be reproduced at will with the following steps:
1. Go to Lift and Shift Page in Cloud Manager
2. Click on "List Object Store Items"
3. See Process ECL_TASK_EXE goes to No Success

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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