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HTML tags Within Forecast Message Is Not Working (Doc ID 2556237.1)

Last updated on DECEMBER 11, 2019

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Forecasting

ACTUAL BEHAVIOR
---------------
Text messages appear in single line with datetimestamp in PeopleTools 8.56.14


EXPECTED BEHAVIOR
-----------------------
Text message should appear in breaks as designed in Text Catalog setup

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Take any absence element and provide the custom forecasting message in Country take setup
2. Create custom message in Text Catalog setup with html break
3. Click "View/Edit html" -> lines display as expected
4. Select any absence and click "Check Eligibility"
5. Forecasting error/success message appears in a single line. Even datetimestamp also in the same line.


Cause

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In this Document
Symptoms
Cause
Solution
References


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