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E-PORTAL: Not Able To Add The Remote Content In The Unified Navigation On The Customer Portal (Doc ID 2557624.1)

Last updated on JANUARY 13, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56.13 version, PIA Core Technology

ACTUAL BEHAVIOR
---------------
Not able to add the remote content in the Unified Navigation on the Customer Portal

Configured Unified navigation from HR to FIN after upgrading to PT 8.56.13 . Able to configure the Uni Nav using the Employee Portal, but while trying to change the URL to CUSTOMER portal and Cust node still the Unified Navigation page shows up the "EMPLOYEE" portal as default / hard coded value in the Unified Navigation configuration Page.

EXPECTED BEHAVIOR
-----------------------
"CUSTOMER" portal should display while using URL as 'CUSTOMER'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1)Configure Uni Nav between HCM and FSCM. HCM acting as portal.
2)Navigate to Configure Unified Navigation Page
3)Click Select Remote Content under Unified Navigation Setup
4)Click '+' under Configure Drop Down Menu
5)Portal Name  defaulted as 'EMPLOYEE'
6)Change the URL to 'CUSTOMER'
7)Click '+' under Configure Drop Down Menu
8)Portal Name  defaulted as 'EMPLOYEE' not 'CUSTOMER'

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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