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ELM 9.2 - 'Do you want to save your changes?' Message On Learning Environment Page After Saving When Clicking on Return To Search (Doc ID 2558229.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Unexpected message on Learning Environment page after adding a new Learning Administrator, saving, then clicking on Return to Search.

ERROR
-----------------------
Do you want to save your changes? Click Yes to go back and save, or No to discard your changes.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to PeopleSoft DEMO PUM 18 with user id: PS
2. Navigate to Navigator > Setup ELM > Learning Environments, click on search
3. Select ‘North America’ from the search results
4. Click on add button, then add a value selecting from the prompt
5. Select “TEST” as the last name from the search results
6. Click on ‘Save’
7. Query the database to check for the confirmation of the save
8. Click on ‘Return to Search’
9. It displays the message "Do you want to save your changes? Click Yes to go back and save, or No to discard your changes.", but actually, I did already save the page.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are confused whether the action occurred.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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