Retroactive Benefits/Deductions Trigger Rejected on Non-Primary Job (Doc ID 2558760.1)

Last updated on JUNE 24, 2022

Applies to:

Symptoms

An employee has Job empl rcd 0 as their main Job. They will sometimes be temporarily assigned to another position at which time the main Job is placed on Leave and the additional Job record created made active. When that temporary assignment is completed, the "acting" Job record is terminated and the empl rcd 0 returned from leave. All records are on Benefit Record 0.

Some time after this occurs (multiple payrolls processed) the effective date on the return from leave (empl rcd 0) and the termination (empl rcd > 0) is changed. This creates retro benefits/dedudctions triggers. After Patch 28603987 - CALCULATE RETRO BEN/DEDS ERRORS WITH 008201 - JOB DATA NOT FOUND is applied, the process completes successfully in a single run and the trigger for empl rcd 0 calculates correctly, but the trigger for the other record (the termination) is Rejected, not calculating.

STEPS
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1. Enter the following Job records (Navigation: Workforce Administration > Job Information > Job Data):
   A. On Empl Rcd 0, enter a Return from Leave Job record. Paygroup xxx.
   B. On Empl Rcd 1, enter a Termination Job record with the same effective date. Paygroup yyy.
2. Run payrolls for the two months following that date.
3. Modify the two Job records by moving the Effective Date of each Job record forward one day.
4. Run the calculation of retroactive deductions (Navigation: Payroll for North America > Retroactive Payroll > Retro Benefits/Deductions > Process and Review Requests > Calculate Retroactive Ben/Deds).

Changes

Cause

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