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EeS: Supplier Portal - Description Field Being Cut-off (Doc ID 2558888.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise FIN eSettlements - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

System allows Suppliers to enter item(adhoc) Description exceeding 30 characters on the eSettlements SSI and submit, but when viewing the SSI in the Employee portal, system only displays the first 30 characters. Causing an issue with suppliers invoice item description to be cutoff. 


Steps:

1. Login in Supplier Portal
    - Navigate to eSettlements > Self-Service Invoice > Create Invoice (Create SSI)
    - Provide Item(adhoc) Description more than 30 Characters - 012345678901234567890123456789ABCDEFGHIJ (Allows to Enter 40 Characters )
      - Message:
             Selecting OK will Submit the invoice to Buyer. Cancel will cancel submission to the Buyer.(18052,744)
                Clicking on the Save and Submit button will edit and save the invoice.
                If the invoice passes all the edits and saves successfully, the invioce can no longer be modified, but it can be viewed.
                Only a Buyer who can review Self-service invoices can modify the invoice.

    - Save and Submit Invoice
 
2. View the Self Service Invoice Voucher Created in 'EMPLOYEE'  portal
   - Navigate to eSettlements > Self-Service Invoice > View Invoice (Created SSI) available to view (Voucher ID = 00002807)
   - Opening the SSI shows item description with 30 characters (012345678901234567890123456789) only
   - Missing 'ABCDEFGHIJ' what was entered

3. Login in SUPPLIER Portal
    - Navigate to eSettlements > Self-Service Invoice > View Invoice (Create SSI) created in Supplier Portal
    -  Line Description shows 30 characters (012345678901234567890123456789) only

After the Fix is applied Result: System will allow only 30 characters in the SSI description field.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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