My Oracle Support Banner

Cannot Search For The Inch Symbol (") In A Description In An eProcurement Requisition (Doc ID 2559051.1)

Last updated on SEPTEMBER 07, 2021

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

If the item Description contains a special " character and you select Search user get an error

"Search Exception: Exception caught while applying ACL filters (262, 2800)"

Steps to reproduce the issue:

 

1.Set Elastic search engine as catalog search type on eProcurement installations options page

2.Created an item with item description similar to customer item Test Coban 3"

3.Search definitions are already deployed and crawled

Ran the build full index process for EP_PV_MASTERITEMVENDOR_SD

Ran the build full index process for EP_PV_MASTERITEM_SD

4.eProcurement > Requisition > Search for item description - Coban 3"

Results shows as expected

5.Go to PeopleTools > Search Framework > Utilities > Search Test Page > Search for text -  Coban 3"

6.eProcurement > Requisition > Search for item description > with text –Coban 3’ (single quote special character)

Results produced as expected  

7.Click on Advanced search and on description field enter COBAN 3”

8.Enter search

Got the error –

Search Exception: Exception caught while applying ACL filters (262,2018)

But for customer they are getting the same error when the user searches from main search page itself

 



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.