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Search on Company Directory using Small Form Factor Returns Error "GetField: Field 'PTS_SRCH_PHONE.PTS_INDEXTIME' not found in scroll level 0. (2,155)" (Doc ID 2559229.1)

Last updated on NOVEMBER 26, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 to 8.56 [Release 8.4]
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 

When attempting to search with name, job title, location, etc, in fluid company directory from small form factor(Phone) the following error occurs.


The issue can be reproduced at will with the following steps:
1. Login into PIA using phone.
2. Navigate to Fluid Employee Self Service home page > click on Company directory
3. Provide search word and click on enter.

Cause

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In this Document
Symptoms
Cause
Solution
References


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