My Oracle Support Banner

Email alert URL being generated incorrectly (Doc ID 2559327.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other issues

Trying to get an alter setup for employees who have not submitted their open enrollment. The URL being generated in the email is not allowing users to access the benefit enrollment page. They keep getting a not authorized message. 

ERROR
-----------------------
You are not authorized to access this component (40,20)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. As an employee, click on the link within the alert email



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.