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EeS: Performance - Supplier Portal Invoice Inquiry, Clicking Invoice takes time to Load (Doc ID 2559477.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise FIN eSettlements - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Performance issue with Supplier Portal, Clicking any invoice in the Invoice inquiry page is taking time (more than 3 mins) to load the invoice and sometimes it times-out as well.

Steps:

1. Open environment in Supplier portal
2. Click invoice inquiry Tile / Homepage > Invoices and Payments > Invoice Inquiry
3. Click an Invoice

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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