Update Event Status Page Provides The Wrong Message: "Investment Option not valid. (3000,363)", When Changing The Process Value For Disconnected/Voided Events
(Doc ID 2560161.1)
Last updated on FEBRUARY 04, 2025
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When attempting to update the Process Status on the Update Event Status page, the following error occurs:
ERROR
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Investment Option not valid. (3000,363)
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Update Event Status page. Navigation: Benefits > Manage Automated Enrollment > Events > Update Event Status
2. Change the Process value for a Disconnected/Voided Event.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |