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EPY: While Running Payroll Receiving Error Message 000369 (Doc ID 2560978.1)

Last updated on JULY 03, 2019

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


Receiving Primary job error message for several employees upon running Payroll


Error: 000369 The check is paying one or more jobs in a Benefit Record for which the Primary Job is not managed by North American Payroll or Payroll Interface. In order to calculate deductions for the benefit enrollments in this Benefit Record, the Primary Job for this Benefit Record must be assigned to either North American Payroll or Payroll Interfaces as of the pay end date.

STEPS to REPRODUCE
-----------------------------
The issue can be reproduced at will with the following steps:
1. Customer run pay Calculation
2. Receives error 000369 on pay calculation.



Changes

 Employee moved from a contract position to a Employee position.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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