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E-RD: Java exception thrown: Received fatal alert: handshake_failure (Doc ID 2561817.1)

Last updated on JUNE 13, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.


On : PT 8.57.04, Tuxedo -, Weblogic OS - MicroSoft 2012 R2, Report Distribution

When attempting to Post report, the following error occurs.

PSDSTSRV.824 (3) [20XX-XX-XXT00:00:00.000 PostReport] - - - (1) Java exception thrown: Received fatal alert: handshake_failure

The issue can be reproduced at will with the following steps:
1. Navigate to PeopleTools > Process Scheduler > System Process Requests
2. Enter run control ID
3. Select AEMINTEST Type = Web and Format = TXT
4. Process run to success but not posted.


PeopleSoft Report Distribution is not working after applying a SHA2 certificate with strong ciphers(HIGH+TLSv1.2) for the PeopleSoft Web Logic Server. Please note that " Received fatal alert: handshake_failure" is a very generic error.


 Upgrade to PeopleTools 8.57 from PeopleTools 8.55 and Java upgrade from 1.7.0 to 1.8.0


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