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Initial Supplier Change From Supplier Portal Is Not Updating Supplier Status As Unapproved (Doc ID 2562002.1)

Last updated on JULY 20, 2021

Applies to:

PeopleSoft Enterprise SCM eSupplier Connection - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

ACTUAL BEHAVIOR
---------------
Initial Supplier Change from Supplier Portal is not updating Supplier status as Unapproved

Issue: When user uses Manage Profile Tile from Supplier Portal for initiating any changes,

 
EXPECTED BEHAVIOR
-----------------------
Expected for the Supplier status to change to Unapproved and Last Modified BY/DATE to change also.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Supplier status is not changing to “Unapproved” .
2. No rows are getting updated in table PS_VNDR_AF_XREF when EOAWPRCS_ID = 'VendorApproval'
3. Also Supplier Onboarding Tables are not getting updated.

  But when same user is using Supplier Component, then status is changing to “Unapproved” and even table PS_VNDR_AF_XREF is updated

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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