My Oracle Support Banner

EAP: Cannot Add A New Eff Dt Bank Account For A Supplier Even Though All Pending Vouchers Delete (Doc ID 2562803.1)

Last updated on SEPTEMBER 30, 2019

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


Cannot add a new effective dated bank account for a supplier even though all pending approval vouchers deleted and all other vouchers are fully paid.

We have a supplier we pay via ACH, the supplier has changed banks and wants us to pay to the new bank account. We make sure all approved vouchers are paid, any pending vouchers, we delete. When we try adding a new effective dated Detail row in the supplier location, we get this error:

"At least one voucher is using this Supplier's Bank account and the EFT file is not yet created. (7025,208)

You cannot change or delete this supplier bank account as there is at least one voucher which uses this account and the EFT file is not yet created."


ERROR:

"At least one voucher is using this Supplier's Bank account and the EFT file is not yet created. (7025,208)

STEPS:


1. Create a new supplier with EFT payment method as default
2. Create voucher for this supplier and pay the voucher
3. Post the payment
4. Cancel the payment with do not reissue/close liability
5. Now add a new effective dates detail row with the new bank account
Change the Bank account. Error shows up.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.