My Oracle Support Banner

ECA: Bill Contact Can Not Be Deleted From Bill Plan (Doc ID 2563330.1)

Last updated on MARCH 29, 2021

Applies to:

PeopleSoft Enterprise FIN Contracts - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Contract Entry

ACTUAL BEHAVIOR
---------------
Bill Contact can not be deleted from Bill Plan

If a Sponsor Contact is attached to a Address then that contact will default into the Bill Plan. However based on the Sponsor Agreement a contact may not be needed. The system does not allow the contact to be deleted out of the field on the Bill plan.

If it is deleted, upon save it is repopulated.
 

EXPECTED BEHAVIOR
-----------------------
Expectation is have the ability to Change the "Bill To Contact" as Blank if needed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open a Contract that was created from an award. Navigation : Customer Contracts > Create and Amend > General Information
2. Click on Bill plans link at the bottom to open the Assign Bill Plan page. Then open the Bill Plan for a contract line
3. Notice that the "Bill To Contact" field is already populated.
4. When "Bill To Contact" field is made blank and saved, this automatically gets populated with a value.

There should be an ability to make this field blank if needed



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.