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EAR 9.2: eBill Payment Cart - Save Push Button Not Working in Fluid (Doc ID 2564780.1)

Last updated on OCTOBER 18, 2021

Applies to:

PeopleSoft Enterprise SCM eBill Payment - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 Image #19
PT: 8.57.06
Usability

ACTUAL BEHAVIOR
---------------
In eBill Payment, there is a "Save" button on the Payment Cart page that doesn't seem to do anything when clicked.

EXPECTED BEHAVIOR
-----------------------
The values are updated when the data is changed, so if the Save button isn't needed, it shouldn't be displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
  1. Log onto Customer Portal Fluid
  2. Choose to Make a Payment
  3. Select invoices
  4. Choose invoices and click "Pay"
  5. Change the "Payment Amount"
  6. Add "Partial Pay Reason"
  7. Click "Exit" to return to Main Menu
  8. Choose Payment Cart to see altered amount saved


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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