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EHR: Cannot Close/Cancel from Job Openings Search Screen If It Was Created/Approved By A Former Employee (Doc ID 2564872.1)

Last updated on JULY 12, 2019

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On :  9.2 version, Other Issue with Candidate Gateway

Unable to Cancel or close job openings that were Created/Approved by Employees who are no Longer Employed by the Company


Looks like we can close the job openings we created/approved. But cannot close the ones someone else has created/approved. We have some HR users who created/approved job openings in the past and they are no longer with the company.  How do we close these job opening? We are receiving a message saying that they cannot be closed.

 
ERROR
-----------------------
Message You do not have access to perform the selected action on the following Job Opening(s)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.. Navigate to Recruiting Search Job Openings
2. Click on Search when the list is returned
3. Use the Checkbox next to each Job Opening that you want to Close
4. At the Bottom of the List, there is a Group Action Drop Down
5 From the Group Action Drop Down,
6. Select Close (Note the user is unable to Close the Job Openings because of the Message You do not have access to perform the selected action on the following Job Opening(s)


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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