My Oracle Support Banner

Emergency Contact Address Validation Fails In Employee Self Service With Message " Address has failed validation" and Invalid Data Gets Saved (Doc ID 2565184.1)

Last updated on JULY 13, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM eProfile - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 

When an user adds their emergency contact details including the Name, relationship , address and phone number on the Employee Self-Service, the Emergency Contact Address Validation Fails and the page allows to save invalid dat., i.e, The page pops up an error saying address is invalid but it also allows to save that wrong data.

The issue can be reproduced at will with the following steps:
1. Go to Employee Self service > Personal Details and add Emergency contact details
2. Add address for emergency contact and save
3. Below Message is shown:

4. Click OK, the address will be saved even if it is invalid data entered.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.