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EGL9.2: Journal Approver is Unable to Download Journal Attachment In Fluid Approval Tile, Getting 'Attachment not found in server.' Error (Doc ID 2565249.1)

Last updated on APRIL 16, 2021

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
DB2 for z/OS - Version 11.1 to 11.1
Information in this document applies to any platform.


Unable to download/view attachments on Fluid journal approval page. Getting 'Attachment not found in server' error.

Issue specific to DB2 on z/OS.

Steps to Replicate:

1. Enable Approval at Journal Source level
2. In User Preference make sure that ‘Mark Journal(s) to Post’ is not selected
3. Create a journal with attachment for the source for which approval is enabled.
4. Edit & submit for approval.
5. Log in as Approver. Click on approval Tile
6. Open the journal submitted for approval & click on the attachment

Please see replication screenshots for more details.




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