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GP UK - Auto Enrolment - Ineligible Jobholder / Entitled Worker Not Being Opted In (Doc ID 2565301.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise HCM Global Payroll UK - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Employees who are 'eligible jobholders' or 'entitled workers' - where earnings < qualifying threshold or who are not aged between 22 and SPA - are not being enrolled when the Opt In checkbox is used on the Assign Scheme GBR screen.
This appears to affect all employees who would otherwise be assessed as ineligible. The .csv report output seems to assess the employees for auto enrollment, rather than opt them in immediately as per the 'Opt In' checkbox.

Replication steps
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Screenshot showing
Example 1 – employee is assessed as ineligible and then opts in
After running GPGB_PEN_EN, Opt in checkbox is processed – becomes greyed out – but employee is not enrolled into pension scheme

Example 2
After running GPGB_PEN_EN, Opt in checkbox is processed – becomes greyed out – but employee is not enrolled into pension scheme.

Cause

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In this Document
Symptoms
Cause
Solution
References


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