My Oracle Support Banner

EMM: Mobile Technician Task Details Error Maximum Number Of Records Found Matching Specified Key(s) (Doc ID 2565382.1)

Last updated on APRIL 01, 2021

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version 31, Functionality

When using the Mobile Technician Fluid menu, select My Tasks, and then click on a work order, the Task Details generates the following error.


ERROR
-----------------------
Maximum number of records found matching specified key(s) -- others not included in list.
When performing a Lookup, the database returned more rows than can be accommodated in the list box.

Use a Partial Key value or Advanced Search to limit the number of rows returned or specify more characters to further qualify the key value.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the Mobile Technician Page
2. Click on My Tasks
3. Open a WO-Task ID / Asset ID

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.