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EMM: Mobile Technician Task Details Error Maximum Number Of Records Found Matching Specified Key(s) (Doc ID 2565382.1)

Last updated on MARCH 22, 2023

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 version 31, Functionality

When using the Mobile Technician Fluid menu, select My Tasks, and then click on a work order, the Task Details generates the following error.

Maximum number of records found matching specified key(s) -- others not included in list.
When performing a Lookup, the database returned more rows than can be accommodated in the list box.

Use a Partial Key value or Advanced Search to limit the number of rows returned or specify more characters to further qualify the key value.

The issue can be reproduced at will with the following steps:
1. Open the Mobile Technician Page
2. Click on My Tasks
3. Open a WO-Task ID / Asset ID




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