EMM: Mobile Technician Task Details Error Maximum Number Of Records Found Matching Specified Key(s)
(Doc ID 2565382.1)
Last updated on MARCH 22, 2023
Applies to:
PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On : 9.2 version 31, Functionality
When using the Mobile Technician Fluid menu, select My Tasks, and then click on a work order, the Task Details generates the following error.
ERROR
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Maximum number of records found matching specified key(s) -- others not included in list.
When performing a Lookup, the database returned more rows than can be accommodated in the list box.
Use a Partial Key value or Advanced Search to limit the number of rows returned or specify more characters to further qualify the key value.
STEPS
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The issue can be reproduced at will with the following steps:
1. Open the Mobile Technician Page
2. Click on My Tasks
3. Open a WO-Task ID / Asset ID
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |