'Unable to initiate RemoteCall. User does not have write permission to directory C:\psoftxx\csxxxx\appserv\csxxxx\logs' Error on Remote Call Cobol After Database Upgrade
(Doc ID 2565532.1)
Last updated on APRIL 23, 2021
Applies to:
PeopleSoft Enterprise CS Student Records - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
On : 9.2 version, Curriculum Management
Users getting remote call error after database upgrade:
ERROR
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"Unable to initiate RemoteCall. User does not have write permission to directory C:\psoftxx\csxxxxappserv\csxxxx\logs" FUNCLIB_SR.RESOURCE_NAME.FieldFormula Name: ResouceQueue PCPC:1975 Statement: 17 Called from: CLAS_TBL. CLASS_SECTION SaveEdit Statment 16
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Curriculum Management > Schedule of Classes > Maintain Schedule of Classes.
2. Access a class and make a change that triggers a cobol remote call process.
3. Error will occur.
Changes
Errors started after database upgrade.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |