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'Unable to initiate RemoteCall. User does not have write permission to directory C:\psoftxx\csxxxx\appserv\csxxxx\logs' Error on Remote Call Cobol After Database Upgrade (Doc ID 2565532.1)

Last updated on APRIL 23, 2021

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Curriculum Management

Users getting remote call error after database upgrade:



ERROR
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"Unable to initiate RemoteCall. User does not have write permission to directory C:\psoftxx\csxxxxappserv\csxxxx\logs" FUNCLIB_SR.RESOURCE_NAME.FieldFormula Name: ResouceQueue PCPC:1975 Statement: 17 Called from: CLAS_TBL. CLASS_SECTION SaveEdit Statment 16




STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Curriculum Management > Schedule of Classes > Maintain Schedule of Classes.
2. Access a class and make a change that triggers a cobol remote call process.
3. Error will occur.



Changes

 Errors started after database upgrade.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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