EPY: Off Cycle Reversal Checks Are Not Being Extracted for Accounts Payable (Doc ID 2565583.1)

Last updated on APRIL 15, 2024

Applies to:

Symptoms

Accounts Payable extract process is not picking up the reversed checks. 

We are unable to get the off cycle distribution lines for reversals to extract to CA Non-Tax Deductions Extract.

What we are seeing is the for the non-off cycle payroll the distribution line AP Status is being set to "Sent to AP" via our normal pay roll process. However if we also have an reverse off cycle in the same period the AP Status is not being updated.

We tried to run the same process again on the original pay period but we only get a message saying it has already been process the the off cycle distribution does not change status.

The issue can be reproduced at will with the following steps:
1. Run a check reversal that is associated to an off-cycle
2. Run the AP Extract process
3. Verify that the AP Status is blank.

Changes

Cause

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