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E-DPK: Installing PUM Failed With "ORA-01081: cannot start already-running ORACLE - shut it down first... (err): Could not evaluate: Container database CDBFSCM is corrupt..." (Doc ID 2565959.1)

Last updated on MARCH 01, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

On : 8.57 version, PeopleSoft Update Manager

Setting up FSCM PUM 32 on Windows 2012 R2 failed with the following issue:

ERROR
-----------------------
2019-07-15 08:13:53 -0400 Puppet (debug): Evicting cache entry for environment 'production'
2019-07-15 08:13:53 -0400 Puppet (debug): Caching environment 'production' (ttl = 0 sec)
2019-07-15 08:13:53 -0400 Puppet (debug): SQL Script content: SET PAGES 0 EMB ON NEWP NONE

SET NEWPAGE 0

SET SPACE 0

SET LINESIZE 32767

SET ECHO OFF

SET FEEDBACK OFF

SET VERIFY OFF

SET HEADING OFF

SET MARKUP HTML OFF SPOOL OFF

SET COLSEP ','

startup;

exit;

2019-07-15 08:13:53 -0400 Puppet (debug): Executing SQL command file: sqlplus.exe -S -L / as sysdba @C:/Users/PSFINP~1/AppData/Local/Temp/sql-cmd_94.sql
2019-07-15 08:13:54 -0400 Puppet (debug): SQL command output: ORA-01081: cannot start already-running ORACLE - shut it down first
, error:
2019-07-15 08:13:54 -0400 Puppet (debug): SQL Script content:

set termout on

set echo off

set verify off

set feedback off

set heading off

select 'CDB' from v$database where name='&1' and cdb='YES';

select 'PDBSEED' From v$pdbs where name='PDB$SEED' and open_mode = 'READ ONLY';

select '&2' , open_mode From v$pdbs where name='&2' and open_mode in ('READ WRITE','MOUNTED');

exit
2019-07-15 08:13:54 -0400 Puppet (debug): Executing SQL command file: sqlplus.exe -S -L / as sysdba @C:/Users/PSFINP~1/AppData/Local/Temp/sql-cmd_294.sql CDBFSCM EP92U032
2019-07-15 08:13:54 -0400 Puppet (debug): SQL command output: select 'CDB' from v$database where name='CDBFSCM' and cdb='YES'
  *
ERROR at line 1:
ORA-01507: database not mounted


, error:
2019-07-15 08:13:54 -0400 /Stage[main]/Pt_profile::Pt_psft_db/Pt_setup_psftdb[EP92U032] (err): Could not evaluate: Container database CDBFSCM is corrupt
C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/vendor_ruby/puppet/util/errors.rb:106:in `fail'




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Download FSCM PUM 32 for Native OS for Windows
2. Run the DPK setup script to setup the PUM image


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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