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ETL9.2:Timesheet Routing To Supervisors Who Are On Leave of Absence (LOA) and Not To Next Level Supervisor (Doc ID 2566010.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Technical

ACTUAL BEHAVIOR
---------------
Timesheet routing to supervisors who are on LOA

After upgrade to PUM 28 we are seeing a new bug where the timesheets are routing to supervisors who are on LOA, instead of skipping them and routing to next approver.
We are using the DR build process for timesheet approvals, AWE Process ID/Definition ID: TLPayableTime/TLByPosnSupervisor.
 

EXPECTED BEHAVIOR
-----------------------

When manager is on LOA time approval should be routed to next level approver

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Manager is on leave of absence (LOA)
2) Time reporter submits time on timesheet
3) Approval get routed to the approver who is on LOA and not to next level manager
4) It worked correctly prior to pum 28 that is if manager was on LOA approval was routed to next level manager



Cause

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In this Document
Symptoms
Cause
Solution
References


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