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If a Life Plan Type Requires Election but the Employee Does Not Do So, Fluid Benefit Enrollment Does Not Give Error (Doc ID 2567530.1)

Last updated on FEBRUARY 05, 2020

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When enrollment is required in a life plan and the employee does not enroll in Fluid Benefits Enrollment, there is no error displayed when enrollment is submitted. Since there is only one plan, it defaults and submission generates no error.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Make elections for HIR event in Fluid Benefit Enrollment, but not for Basic Life Insurance (Navigation: Self Service > Benefits > Benefits Enrollment).
2. Submit elections.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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