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Denied PO After Update Immediately Sent For Re-approval (Doc ID 2567539.1)

Last updated on AUGUST 20, 2019

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue is that a PO in denied status is immediately sent for re-approval upon any change to the PO. For example, while denying a PO when changed a line description and edited comments - the PO was sent back for re-approval immediately. Our change template does not send our POs back for those field changes.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Requester creates a PO
2.Approver denies the PO
3.Requester or Approver updates any field on the PO, e.g. a line description or comments, and saves the PO
4.The PO changes from Denied status to Pending Approval and is re-triggered back to workflow

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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