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CS "Return To Search" Kicks Out User After PT 8.57 Upgrade (Doc ID 2568024.1)

Last updated on FEBRUARY 16, 2021

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : Campus Solution 8.57 version, Upgrade

CS "Return to Search" kicks out user after PT 8.57 upgrade

This occurs after having  upgraded from PT 8.55.21 to PT 8.57.07

In several CS components clicking on the "Return to Search" button kicks out the user resulting in the login screen.


ERROR
-----------------------
bea.jolt.ApplicationException: TPESVCFAIL - application level service failure
PSAPPSRV.7736 (56) [2019-07-04T11:21:17.548 xxx.yyy (CHROME 75.0.3770.100; WIN7) ICPanel] k8C8zmWXH/XJZg 3573287066753488897 D_RD (0) Service ICPanel FAILED due to missing SQL commit





STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to: Main Menu->Curriculum Management->Class Roster->Class Roster

2. Click on "Return to Search" button
3. Kicks out the user from application resulting in the login screen




Changes

 Upgrade to PT 8.57.07

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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