CS "Return To Search" Kicks Out User After PT 8.57 Upgrade
(Doc ID 2568024.1)
Last updated on FEBRUARY 16, 2021
Applies to:
PeopleSoft Enterprise CS Student Records - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
On : Campus Solution 8.57 version, Upgrade
CS "Return to Search" kicks out user after PT 8.57 upgrade
This occurs after having upgraded from PT 8.55.21 to PT 8.57.07
In several CS components clicking on the "Return to Search" button kicks out the user resulting in the login screen.
ERROR
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bea.jolt.ApplicationException: TPESVCFAIL - application level service failure
PSAPPSRV.7736 (56) [2019-07-04T11:21:17.548 xxx.yyy (CHROME 75.0.3770.100; WIN7) ICPanel] k8C8zmWXH/XJZg 3573287066753488897 D_RD (0) Service ICPanel FAILED due to missing SQL commit
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to: Main Menu->Curriculum Management->Class Roster->Class Roster
2. Click on "Return to Search" button
3. Kicks out the user from application resulting in the login screen
Changes
Upgrade to PT 8.57.07
Cause
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In this Document
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