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Self-Service Weekly Schedule Incorrectly Displaying Time Conflict (Doc ID 2568204.1)

Last updated on MAY 27, 2020

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 

On : 9.2 version, Student Records Self Service Weekly Schedule

The self-service Weekly Schedule will highlight and display a time conflict when there isn't one. If two classes appear in the same hour slot, the code is displaying a conflict even if one class ends before the other starts.

A time conflict should only be displayed if the end of one class overlaps with the start of another on the same day.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log in as a student and navigate to Self Service > Student Center using a student who has two classes that start and end in the same hour slot.
  2. Click the link to view the weekly schedule.
  3. A class that ends at 12:15 and another that starts at 12:30 on the same day show as conflicting.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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