My Oracle Support Banner

Supplier Scorecard Evaluation Templates Causing User To Being Logged Out Of System (Doc ID 2568269.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On: 9.2 version, Supplier Registration/Onboarding

ACTUAL BEHAVIOR
---------------
Supplier Scorecard Evaluation Templates Causing User to Be Logged Out of System

We are attempting to set up in the Supplier Scorecard process by creating Evaluation Templates. When the user uses the default template id of NEXT, we receive a message stating that auto numbering is not set up for templates. We have not been able to locate where to set this up. Also, according to Oracle documentation, we can use our own template id names. However, when we attempt to use a different name for the template id (BASIC0001 instead of NEXT), the user is automatically logged off the system stating that an error has occurred. We are attempting to upgrade from PeopleSoft 9.1 to PeopleSoft 9.2 PUM Image 30 by the end of this year.

EXPECTED BEHAVIOR
-----------------------


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into PeopleSoft
2.Home>My Home
3. Procurement Operations>Supplier Scorecard> Evaluation Templates
4.Evaluation templates> Add>Add

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create Evaluation Templates

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.